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How To Fix Media Transfer Protocol (MTP) is Not working When Phone is Connected With Computer

How-To-Fix-Media-Transfer-Protocol-(MTP)-is-Not-Working-When-Phone-is-Connected-With-Computer
Written by J.M Abul Kalam

When I connect my mobile to the computer then the mobile is only charged but I cannot transfer any data to my mobile. It means that the Media Transfer Protocol (MTP) is not working.

Moreover, my mobile is also detecting on the computer and also charging from the computer but when I select  Media Transfer Protocol (MTP) option then I cannot open the storage folder of my mobile and it does not show on the computer. That type of problem you will get much time.

So Don’t worry. You can fix this type of error without any type of damage or lose the data of your mobile. Because in this I am going to give you the simplest process to fix this type of error, there are five methods is given, out of five anyone will work for you.

Why (MTP) is Not showing or working when the phone is connected to Computer

There are no particular issues for which this type of error occurs on Android Smart Phone but we can guess some issues for which this type of error occurs on our Android Mobile.

This type of error caused

  • Unable to work the MTP driver
  • Absent of USB driver on the computer
  • USB configuration of your mobile is not properly
  • Universal USB driver is not updated on the computer
  • Universal USB driver is not working on the computer

In addition, many other causes are there which caused this type of problem on your Android Mobile.

The solution of (MTP) is Not showing or working when the phone is connected to Computer

In this tutorial, I am going to teach you about “To Fix Media Transfer Protocol (MTP) is Not showing or working when the phone is connected to Computer, only charging”. So, this type of error occurs on many Android Smart. So don’t worry and feel free because, In this tutorial, I am sharing a useful tutorial by which you can solve this type of errors for your Android Mobile. This tutorial is applicable to all Android Smartphone. You must follow the full tutorial.

How To Fix (MTP) is Not showing or working when the phone is connected to Computer

By the following tutorial, you can solve this type of issue on your Android Mobile. So let start the tutorials.

Remember- I am not responsible for any type of mistake or damage your mobile, it’s your own risk.

Tutorials-1

Enable the Developer Options and select the USB configuration of your mobile properly

  • 1) Go to Setting

First, go to the setting of your mobile, the setting may be different on the different mobile,

  • 2)Go to Developer Options

After going to setting, scroll down the screen and search the Developer option. If you are not getting then search on Google by putting your mobile name to get the developer option because for every mobile company have a different process to get the developer option.

  • 3) Go to Enable USB Debugging

Inside the developer option, scroll down then you will get the option of USB debugging, just click on it and make it enable.

  • 4) Go to Select USB Configuration

Inside the Developer option scroll down the screen then you will get the “Select USB Configuration” option.How-to-Fix-Android-Mobile-is-Not-Detecting-on-Windows-Computer-1

 

  • 5) Select MTP(Media Transfer Protocol) Options

After getting, the “Select USB Configuration” option click on it then a popup screen will come with many options but you must choose and select the “MTP (Media Transfer Protocol)” option from those options.How-to-Fix-Android-Mobile-is-Not-Detecting-on-Windows-Computer-2

 

  • 6) Now Connect with computer

After selecting the “MTP (Media Transfer Protocol)” option, now connect your mobile to the computer Via USB cable.

  • 7) Click on Notification of your Mobile

After connecting with computer, you will get a notification on your mobile. Click on that notification then you will get a popup screen with previous same options as inside the USB configuration section.

  • 8) Select Transfer Files(MTP)

After getting the popup screen, select the “Transfer Files (MTP)” optionsHow-to-Fix-Android-Mobile-is-Not-Detecting-on-Windows-Computer-4

 

  • 9) Now Check is it work properly

After selecting the Transfer Files(MTP) option, now you will get connecting notification message on your computer. It means your mobile is properly connected to the computer. Now check the data is transferring properly or not.

If this tutorial is not working then go for the next Tutorial.

Tutorials-2

To update the USB driver from mobile on computer properly

If the above tutorial is not working then go through the given instructions.

  • 1) Connect your Phone with your computer

First, connect your phone with computer Via USB cable

  • 2) Go to Computer Management of your computer

Go to search box of your windows operating system and type Computer management inside the search box, then press the Enter key to go to Computer Management.

  • 3) Go to Device Manager:-

See the left side inside the Computer management section; here you will get the option name as Device Manager. Click on it to go to Device Manager.

  • 4) Go to Portable Devices option

Inside device manager, you will get the entire devise list. See the device list; here you will get the Portable Devices option click on that option to go to Portable Devices option

  • 5) Go to Portable Device named as Your Mobile name

After getting Portable Device option, inside this Portable Devices option you will get the entire portable device names list from that list find your mobile name, which is connected by USB cable, and click on it to go to Portable Device named as Your Mobile name.How-to-Fix-Android-Mobile-is-Not-Detecting-on-Windows-Computer-1

 

  • 6) Go to Update Driver Software of That Portable Device

Right Click on that portable device then you will get the option of “Update Driver Software”, click on it to go to Update Driver Software.How-to-Fix-Android-Mobile-is-Not-Detecting-on-Windows-Computer-2

 

  • 7) Go to Browse my computer for driver software

When you will click on “Update Driver Software” option then a popup window will come with the option of “Browse my computer for driver software”. Click on that option to go to “browse my computer for driver software”.How-to-Fix-Android-Mobile-is-Not-Detecting-on-Windows-Computer-3

  • 8) Go to Let me pick from a list of device drivers on my computer

After going to “browse my computer for driver software” again you will get a new window screen with the option of “Let me pick from a list of device drivers on my computer”. Click on that option to go to “Let me pick from a list of device drivers on my computer”How-to-Fix-Android-Mobile-is-Not-Detecting-on-Windows-Computer-4

 

  • 9) Click on Next to Update the driver

Inside the “Let me pick from a list of device drivers on my computer” option you will get the option of “show commutative hardware” with check mark option click on the check mark to make it check marked.How-to-Fix-Android-Mobile-is-Not-Detecting-on-Windows-Computer-5

 

Now see the below right side here you will get the “Next” option click on that option then the UBS driver of your mobile will start to install an update from your mobile. For that, no need to the internet connection on the computer.

  • 10) Now check is it work properly

After installing, check it will be work properly. Done this Tutorial

If this tutorial is not working then go for the next Tutorial.

Tutorials-3

To Download and install the mtp port kit on your computer

If the above tutorial is not working then go through the given instructions.

  • 1) Go To Google
  • 2) Type “mtp port kit” On Google Search

On google just type “mtp port kit” then you will get a lot of search result, But you have to download from your Operating System (OS) Official website,

For example, If your OS is Windows then you have to download this kit from Microsoft website.

  • 3) Press Enter and Download this kit

After choosing the kit, just download this on your computer.

  • 4) Install this on your Computer

Now simply install this kit on your computer.

  • 5) Restart your computer

After installation, restart your computer

  • 6) Now Connect your mobile and check.

Now simply connect your mobile to the computer and check it. Now it will work properly. DONE.

Tutorials-4

Use the cmd command prompt on your computer

If the above tutorial is not working then go through the given instructions.

  • 1) Go To Search Box

The search box where you can search any data present on your computer. On that search Box, you have to go.

  • 2) Type CMD and open the cmd

Inside the search box type “CMD” (Command Prompt) and choose and open the CMD on your computer.

  • 3) Type the following Custom code On the CMD

Inside the CMD you have to type the custom codes exact given billow.

Net localgroup Administrators local service /add

  • 4) Press Enter

After typing the custom command press the enter key, then it will automatically restart the Operating System.

If the System does not restart automatically then you have to wait for 3 to 5 minutes then after restart your system manually.

DONE.

Now connect your mobile to the computer and check.

If this tutorial is not working then go for the next Tutorial.

Tutorials-5

To delete the “Upperfilters” file from your Computer

  • 1) Press The key “ Windows + R” at a time To go to Run

Go to desktop and press the key at a time “windows + R” the Run will be open or you can search the “Run” on the search box to go and open the run.

  • 2) Type “reedit” on Run and press enter to open the registry editor.

Inside the Run you have to type “reedit” without spelling mistake and press the enter key then the Registry editor will be open.

  • 3) Expand the “HKEY_LOCAL_MACHINE” file from registry editor

Inside the Registry Editor, you will get a lot of files name but you have to expand the file “HKEY_LOCAL_MACHINE”. To expand the files you will get the symbol (>) on the left side of that file. Just click on that symbol then it will be expanded.

  • 4) Go to “System” file Under the “HKEY_ LOCAL_ MACHINE” file.

After expanding that file, you will get some more files under that file, you have to choose the “System” file under “HKEY_ LOCAL_ MACHINE” file

  • 5) Click on “system” file and press the key “Ctrl + F” and type “Upperfilters”

Now you have to select on “System” file and then press the key “Ctrl + F’ then the new popup window will come, just you have to type “Upperfilters”

  • 6) Click on Find Next to go to “Upperfilters”

After typing, Click on Find Next then you will reach the “Upperfilters” fileHow-To-Fix-Media-Transfer-Protocol-(MTP)-is-Not-Working-When-Phone-is-Connected-With-Computer-1

 

  • 7) Delete the “Upperfilters” file and restart your computer.

Now right click on that file and delete the file. Then restart your computer. DONE.

Now connect your mobile to the computer and check.

Now your problem will be solved.I hope all the above tutorials is very useful for you thank you Friends

 

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How To Fix Media Transfer Protocol (MTP) is Not working When Phone is Connected With Computer was last modified: by
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About the author

J.M Abul Kalam

J.M Abul Kalam is the owner of fixingexpert.com and writer on various technology solution like mobile and computer etc. He is a B.Tech in Computer Science and engineering student.

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